Shipping and return policy
Shipping
We apply our commitment to sustainability to our packaging. We ask you to recycle or reuse them.
We ship free of charge worldwide via FedEx. They normally take 1-4 business days to deliver your package.
*Buyers are responsible for filling out any necessary customs paperwork and paying any related fees.
Return
If, for some reason, one of our products is not what you expected, you can return it. You have 15 days from the time we deliver it to you with its labels and packaging, unused and in perfect condition.
Please note that return shipping costs back to Argentina (country of origin) are the responsibility of the customer.
You can contact us so we can manage the return at: hola@somoscasia.com
REPAIR
For the moment, we exclusively receive items for repair at our workshop in Buenos Aires.